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Privacy Policy

Last Updated: January 24, 2026

1. Introduction

CGM ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cgmteam.org (the "Site") or use our services.

By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Site or services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name, email address, phone number, and company information when you contact us
  • Project details and budget information submitted through contact forms
  • Any other information you choose to provide in correspondence with us

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address, browser type, and operating system
  • Pages viewed, time spent on pages, and navigation paths
  • Referring website addresses
  • Device identifiers and general location information

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process and fulfill service requests
  • Send you information about our services (with your consent)
  • Improve our website and services
  • Analyze usage patterns and optimize user experience
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting providers, email services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, sale, or acquisition of all or a portion of our business
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or others

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict processing of your information
  • The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

CGM

Email: [email protected]

Website: cgmteam.org

California Residents: Under the California Consumer Privacy Act (CCPA), you have specific rights regarding your personal information. Contact us to exercise these rights.

Terms of Service

Last Updated: January 24, 2026

1. Acceptance of Terms

By accessing or using the website cgmteam.org (the "Site") or services provided by CGM ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Site or services.

We reserve the right to modify these Terms at any time. Your continued use of the Site following any changes constitutes acceptance of those changes.

2. Description of Services

CGM provides web design, web development, conversion optimization, SEO services, and related digital marketing services (collectively, the "Services"). The specific scope of Services will be defined in individual service agreements or proposals.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

3. No Guarantees or Warranties

IMPORTANT NOTICE:

CGM MAKES NO GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND REGARDING RESULTS, OUTCOMES, TRAFFIC, CONVERSIONS, SALES, REVENUE, OR ANY OTHER BUSINESS METRICS. ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.

Specifically, we do not guarantee:

  • Increased website traffic, leads, or sales
  • Improved search engine rankings
  • Specific conversion rates or business outcomes
  • Results within any particular timeframe
  • That our Services will be uninterrupted or error-free
  • Compatibility with all devices, browsers, or platforms

Results vary significantly based on factors outside our control, including but not limited to: market conditions, competition, your business model, product quality, pricing, customer service, and industry-specific factors.

4. Client Responsibilities

As a client, you agree to:

  • Provide accurate, complete, and timely information required for project completion
  • Respond to requests for feedback and approvals in a reasonable timeframe
  • Provide necessary access to accounts, platforms, and materials
  • Ensure you have rights to all content, images, and materials you provide
  • Pay all fees according to the agreed-upon payment terms
  • Comply with all applicable laws and regulations in your use of our Services

5. Payment Terms

Payment terms will be specified in individual service agreements or proposals. Unless otherwise stated:

  • All fees are due according to the payment schedule outlined in your agreement
  • Late payments may incur interest charges and result in service suspension
  • All fees are non-refundable unless otherwise specified in writing
  • You are responsible for all taxes, duties, and fees related to the Services

6. Intellectual Property

6.1 Our Property

The Site and Services, including all content, features, functionality, code, designs, text, graphics, logos, and other materials (excluding client-provided content), are owned by CGM and are protected by copyright, trademark, and other intellectual property laws.

6.2 Client Content

You retain ownership of all content, materials, and intellectual property you provide to us. By providing such materials, you grant us a non-exclusive, worldwide license to use, reproduce, modify, and display such materials solely for the purpose of providing Services to you.

6.3 Deliverables

Upon full payment, you will receive agreed-upon rights to deliverables as specified in your service agreement. We may retain the right to display completed work in our portfolio unless otherwise agreed in writing.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

CGM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES OR WEBSITE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages, so some of the above limitations may not apply to you.

8. Indemnification

You agree to indemnify, defend, and hold harmless CGM and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content or materials you provide to us

9. Third-Party Services

Our Services may integrate with or rely on third-party platforms, tools, or services (e.g., hosting providers, analytics tools, social media platforms). We are not responsible for the availability, accuracy, or functionality of third-party services. Your use of third-party services is subject to their respective terms and policies.

10. Termination

Either party may terminate a service agreement according to the terms specified in that agreement. We reserve the right to refuse service to anyone for any reason at any time.

Upon termination, you remain responsible for all outstanding fees. Provisions that by their nature should survive termination (including intellectual property rights, limitation of liability, and indemnification) shall survive.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our business relationship. This obligation survives termination of the service agreement.

12. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

13. Dispute Resolution

In the event of any dispute arising from these Terms or our Services, the parties agree to first attempt to resolve the dispute through good-faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CGM operates, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with any service agreements or proposals, constitute the entire agreement between you and CGM regarding the use of our Services and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

CGM

Email: [email protected]

Website: cgmteam.org

Acknowledgment: By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.